Terms of Service

Last updated: April 20, 2025

TERMS_OF_SERVICE.md

1. Introduction

Welcome to Game Servers On Demand ("GSOD", "we", "us", or "our"). By accessing or using our game server hosting services, website, or any applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully. If you do not agree with these Terms, you should not use our Services.

2. Service Description

GSOD provides on-demand game server hosting services that allow users to deploy, manage, and pay for game servers on an as-needed basis. Our Services include but are not limited to:

  • Game server deployment and hosting
  • Server management tools and control panel
  • Technical support for server-related issues
  • Billing and payment processing

3. Account Registration

To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Billing and Payment

4.1. Payment Terms: You agree to pay all fees associated with the Services you select. Fees are calculated based on your selected server configuration, duration, and any additional services.

4.2. On-Demand Billing: Our on-demand billing model charges you only for the time your server is active. Billing begins when your server is deployed and ends when you stop or terminate your server.

4.3. Payment Methods: We accept payment via credit card, PayPal, and select cryptocurrencies. By providing a payment method, you authorize us to charge you for all fees incurred.

4.4. Refunds: Due to the on-demand nature of our Services, we generally do not offer refunds for time already used. Refunds may be issued at our discretion for service outages or technical issues caused by GSOD.

5. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Host content that is illegal, harmful, threatening, abusive, or otherwise objectionable
  • Distribute malware or engage in hacking activities
  • Conduct unauthorized scanning, probing, or attacking of other systems
  • Engage in activities that disrupt or interfere with our Services or servers

We reserve the right to suspend or terminate your access to the Services if we determine, in our sole discretion, that you have violated these acceptable use policies.

6. Service Level Agreement

6.1. Uptime Commitment: We strive to maintain 99.9% uptime for all active servers. This excludes scheduled maintenance, which we will notify you about in advance whenever possible.

6.2. Support Response Times: We aim to respond to all support tickets within 2 hours during business hours and within 12 hours outside of business hours.

6.3. Compensation: For service outages exceeding 1 hour that are caused by GSOD infrastructure issues, we will credit your account with the equivalent value of the downtime.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and disclose information.

8. Intellectual Property

8.1. Our IP: All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by GSOD and are protected by copyright, trademark, and other intellectual property laws.

8.2. Your Content: You retain all rights to any content you upload, post, or store on your game server. However, you grant us a license to access and use such content as necessary to provide the Services.

9. Termination

9.1. By You: You may terminate your use of our Services at any time by stopping your server and closing your account.

9.2. By Us: We may suspend or terminate your access to the Services at any time for any reason, including but not limited to violation of these Terms, without prior notice.

9.3. Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GSOD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO GSOD FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

12. Indemnification

You agree to defend, indemnify, and hold harmless GSOD and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at legal@gameserversondemand.com.