How Can We Help?

Get the support you need, when you need it. Our expert team is here 24/7 to keep you gaming.

Live Chat

Instant help from our experts

Average response: 30 seconds

Email Support

Detailed help via email

Average response: 2 hours

Priority Phone

Direct line for urgent issues

Pro & Enterprise plans

Frequently Asked Questions

Getting Started

Billing & Pricing

Technical Support

Server Management

Knowledge Base

Quick Start Guides

12 articles

Get your server running in minutes

Server Configuration

28 articles

Customize your server settings

Game-Specific Guides

45 articles

Tutorials for popular games

Troubleshooting

22 articles

Fix common issues quickly

Billing & Account

15 articles

Manage your account and billing

API Documentation

8 articles

Integrate with our platform

Open a Support Ticket

Need Personal Help?

Can't find what you're looking for? Our support team will get back to you within 2 hours.

Other Ways to Reach Us

Community Forum

Connect with other gamers and get help from the community.

Discord Server

Join our Discord for real-time chat with staff and community.

Status Page

Check real-time status of all our services and data centers.